These console configurations provide voice logging and instant playback recording and interface with existing conventional radio systems in other frequency bands. There are three primary dispatch control points, one at each of the three county 911 dispatch centers. The basic system design incorporates a digital microwave (6 & 10 GHz) infrastructure, which links the three county sub-systems and the intra-county system sites. The State contracted for a digital system which is compatible with the Association of Public Safety Communications Officials - Project 25 (APCO 25) standards, such as "common-air-interface". The system is sub-divided into three geographic regions which correspond to the three counties of the State, with fourteen channels in our New Castle County, and ten channels each in our Kent and Sussex Counties. The 911 executive says once a new system has been decided on and the green light given by County Council, it could all be in place in 2 to 5 years.System Notes On Octothe State of Delaware purchased a state-of-the-art, digital 800 MHz trunked radio system to provide statewide communications for all state, county and municipal government agencies, including fire and emergency medical services. "The estimated cost for us to move to a new frequency is almost $40 million," he said. But he says there are a lot of challenges. "We put out advance messages, you may not be able to hear me, you may have interference problems," said Boyce.īoyce says the evidence is clear- they need a new system, and he says they have hired an engineering firm to study the problem and propose changes. They now use map forecasting when there could be interference and alert first responders ahead of time. He compares it to having poor cell phone service at certain times. There's no doubt about it," said Carroll.īoyce says the software issues have been fixed but he admits they continue to have issues caused by what he calls atmospheric interference or "ducting" in the 500 T-Band Frequency. "Chris Dorman had an angel on his shoulder that day. "Those reboots happened at the worse time possible when an officer was in a gun draw," said Boyce. Folcroft officer released from hospital after being shot 7 timesīut while other officers could hear him calling for help on the radio, he was unable to reach dispatchers at the 911 call center causing confusion and chaos.Ĭall center Executive Director Timothy Boyce says the problem was a result of a major software issue causing their computers to reboot."We need to do something and we need to do something sooner rather than later," said Carroll.īack in June of 2016, Folcroft Officer Chris Dorman was under fire by a gunman. Over the weekend, officials say there were four or five instances when emergency responders were unable to reach the 911 call center using their portable radios. "The radio system in Delaware County is antiquated," says Delaware County Fraternal Order of Police First Vice President Robert Carroll. They are calling for a new system that could cost the county millions of dollars in infrastructure upgrades. ![]() MEDIA, Pennsylvania (WPVI) - The latest issues with Delaware County's 911 radio system have the police union saying that officers' lives are being placed in danger.
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